1.      Don’t bad-mouth your boss. If you can’t find anything good to say, then say nothing at all.

2.      Don’t bad-mouth your team. Things go wrong and sagging off your team doesn’t help. Learn from it and move on.

3.      Accept that some things bosses tell you to do will be wrong. Sometimes you have to accept that bosses don’t know what they are doing.

4.      Accept that bosses are as scared as you are at times. Your job is to take away your bosses’ pain, their fears and make them relax.

5.      Avoid straitjacket thinking. It is easy to forget that you are supposed to be an innovative, creative, cutting-edge sort of manager.

6.      Act and talk as if one of them. If you are a middle manager you should be acting as if you were already a senior manager.

7.      If in doubt, ask questions. So long as you adopt a tone of friendly enquiry, it’s very hard to cause offence with a question.

8.      Show you understand the viewpoint of underlings and overlying. One of the best ways to take the pressure off is to let them all know you understand their viewpoint.

9.      Add value. You must be the one to set the standard- regardless of whether other people rise to it or not.

10.   Don’t back down- be prepared to stand your ground. If you are passionate about what you do, then standing up for what you know is right isn’t that hard.

 

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